Question: 1 / 50

While working as a Security Guard you notice a person with a disability having difficulty entering the doors with their wheelchair. What should you do?

Approach and ask if they would like your assistance.

The correct answer is 'Approach and ask if they would like your assistance'. This is because it is part of a security guard's role to identify situations where someone might need help and to provide assistance when appropriate. Respect for personal autonomy and dignity also plays a role here: rather than presuming to automatically provide help (which the individual might not want or need), it's better to ask if your assistance would be welcomed. This approach empowers the individual by giving them an opportunity to accept or decline help based on their own assessment of the situation.

Approach quickly before they have an accident and push the wheelchair to correct the problem.

Monitor them until they ask for assistance.

Continue your duties as the situation is personal and none of your business.

Next

Report this question